Customer Care
Shipping & Delivery
Information regarding the processing, dispatch and delivery of orders placed through Nouveaux Chapitre.
Nouveaux Chapitre is committed to ensuring that every order is prepared and handled with care. The information below provides an overview of our shipping and delivery process.
Order Processing
Orders are processed once the required order and payment information has been successfully received and confirmed.
Delivery Timeframes
Estimated delivery times will depend on the destination and delivery method applicable to the order.
Receiving Your Order
Customers should ensure that the delivery details supplied during checkout are accurate and that someone is available to receive the order where required.
If an order appears damaged on arrival, please contact Nouveaux Chapitre as soon as possible so that the matter can be reviewed.
Customer Care
Need Help With a Delivery?
If you have a question regarding the processing or delivery of your order, please contact Nouveaux Chapitre.