Terms & Conditions

About Nouveaux Chapitre

This website is operated for Nouveaux Chapitre and provides information regarding its products, tasting experiences, consulting services and related offerings.

Use of This Website

You may use this website for lawful personal and commercial enquiries relating to Nouveaux Chapitre and its products or services.

You may not misuse the website, interfere with its operation, attempt unauthorised access to its systems or use its content in a manner that infringes the rights of Nouveaux Chapitre or any third party.

Product Information & Availability

Nouveaux Chapitre aims to present product descriptions, images, pricing and availability as accurately as reasonably possible.

Product appearance, packaging and availability may change, and certain items may be subject to limited availability.

Orders

Placing an order through the website constitutes a request to purchase the selected products.

Orders remain subject to availability, payment confirmation and any other requirements applicable to the transaction.

An order is accepted upon receipt of payment and subject to proof of payment being received by Nouveaux Chapitre or its preferred partners.

Pricing & Payment

Prices displayed on the website will be shown in the applicable currency and may be updated from time to time.

Prices include VAT as required by South African law.

Payment must be completed using one of the payment methods made available during checkout.

Age-Restricted Products

The legal age requirement to access this website and purchase products is 18 years and older.

Where products offered through the website are subject to age restrictions, customers must meet the applicable legal age requirement before purchasing or receiving those products.

Nouveaux Chapitre may request proof of age where reasonably required in connection with an age-restricted purchase or delivery.

Shipping & Delivery

Shipping and delivery arrangements are subject to the information provided on the Nouveaux Chapitre Shipping & Delivery page.

Delivery times may vary according to destination, availability and the delivery service applicable to the order.

View Shipping & Delivery

Returns & Refunds

Requests relating to returns, damaged products or refunds will be handled in accordance with the Nouveaux Chapitre Returns & Refunds policy and applicable law.

View Returns & Refunds

Intellectual Property

Unless otherwise stated, the branding, written content, graphics, photographs and other materials presented on this website belong to Nouveaux Chapitre and its preferred partners or are used with the permission of the relevant rights holder.

Website content may not be reproduced, distributed or used for commercial purposes without prior permission where permission is required.

Privacy

Personal information submitted through the website will be handled in accordance with the Nouveaux Chapitre Privacy Policy and applicable privacy requirements.

View Privacy Policy

Website Availability

Nouveaux Chapitre may update, modify or temporarily suspend parts of the website where reasonably necessary for maintenance, operational or security purposes.

While reasonable care is taken in preparing website content, users should contact Nouveaux Chapitre if clarification is required regarding a product, service or transaction.

Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes to the website, products, services or applicable requirements.

The current version published on this website will apply from the date on which it becomes effective.